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Connected Retail Webinar: Insights on the current and future state of retail
Join CI&T on March 18 at 9am PT/12pm ET for a new webinar that explores the key findings from our Connected Retail Report.

Webinar moderator Alicia Esposito, Director of Content and New Media, Retail TouchPoints (G3 Communications), will be joined by Melissa Minkow, Retail Industry Lead at CI&T, and Dan Pieper, Creative Director at CI&T.

Alicia, Melissa, and Dan will cover the key insights, findings, and recommendations from the report, including:

• Why building intuitive, connected shopping experiences is more important than ever, informed by insights from our nationwide survey of the purchasing habits and expectations of U.S. consumers.

• How the connected shopping experiences of 10 leading retail brands stack up to create customer value across seven criteria: overall experience, search, shop, cart, buy, fulfillment, and returns. Retailers evaluated in the report include: Bass Pro Shops, Foot Locker, Gap, Home Depot, Nordstrom, PetSmart, REI, Staples, Target, Walmart.

A 15-minute Q&A session will follow the 30-minute webinar. Melissa and Dan will be on hand to answer participant questions and provide further context on how retailers must exceed customer expectations to remain relevant in the future.

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Mar 18, 2021 12:00 PM in Eastern Time (US and Canada)

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